Our Privacy and Terms Of Service Agreement
Privacy: The privacy of your personal
information is important to us. To help you understand how
we protect the information we receive about you, this notice
describes our current privacy policy and practices. We want you to know that: 1. We do not sell or rent the
information we have about you to anyone 2. We do not share your information
with outside companies for the purpose of selling their
products or services to you 3. We do not offer a 'right to opt out'
since we don't collect information for the purpose of
selling to marketers and only share information about you
with others as required by law. 4. We use current industry standards to
protect what information we do have about you It's that simple. Terms: (Unfortunately there are less
desirable individuals out there that make all this
necessary) The use of services from
BeOnlineToday.com, [hereafter referred to as
"BeOnlineToday"] constitutes agreement to these terms. 1.) Account Setup / Email on file We will setup your account after we
have received payment and we and/or our payment partner(s)
have screened the order(s) in case of fraud. It is your
responsibility to provide us with an email address which is
not the domain(s) you are signing up under. If there is ever
an abuse issue or we need to contact you, the primary email
address on file will be used for this purpose. It is your
responsibility to ensure the email address on file is
current or up to date at all times. If you have a domain
name registered with BeOnlineToday, it is your
responsibility to ensure that the contact information for
your domain account and your actual domain name(s) is
correct and up-to-date. BeOnlineToday is not responsible for
a lapsed registration due to outdated contact information
being associated with the domain. If you need to verify or
change this information, you should contact support via
email at support@beonlinetoday.com. Providing false contact
information of any kind may result in the termination of
your account. If you fail to meet these requirements, the
order may be considered fraudulent in nature and be denied. 2.) Content All services provided by BeOnlineToday
may only be used for lawful purposes. The laws of the State
of Texas, and the United States of America apply. The customer agrees to indemnify and
hold harmless BeOnlineToday from any claims resulting from
the use of our services. Use of our services to infringe upon
any copyright or trademark is prohibited. This includes but
is not limited to unauthorized copying of copyrighted work.
The offer of sale of any counterfeit merchandise of a
trademark holder will result in the immediate termination of
your account. Any account found to be in violation of
another's copyright will be expeditiously removed, or access
to the prohibited material disabled. Any account found to be
in repeated violation of copyright laws will be suspended
and/or terminated from our hosting. If you believe that your
copyright or trademark is being infringed upon, please email
abuse@beonlinetoday.com with the information required. Using a shared account as a
backup/storage device is not permitted, with the exception
of one cPanel backup of the same account. Please do not take
backups of your backups. Examples of unacceptable material on
all Shared servers include: * Topsites * IRC Scripts/Bots * Proxy Scripts/Anonymizers * Pirated Software/Warez * Image Hosting Scripts (similar to
Photobucket or Tinypic) * AutoSurf/PTC/PTS/PPC sites * IP Scanners * Bruteforce
Programs/Scripts/Applications * Mail Bombers/Spam Scripts * Banner-Ad services (commercial banner
ad rotation) * File Dump/Mirror Scripts (similar to
rapidshare) * Commercial Audio Streaming (more than
one or two streams) * Escrow/Bank Debentures * High-Yield Interest Programs (HYIP)
or Related Sites * Investment Sites (FOREX, E-Gold
Exchange, Second Life/Linden Exchange, Ponzi, MLM/Pyramid
Scheme) * Sale of any controlled substance
without prior proof of appropriate permit(s) * Prime Banks Programs * Lottery Sites * MUDs/RPGs/PBBGs * Hateful/Racist/Harassment oriented
sites * Hacker focused
sites/archives/programs * Sites promoting illegal activities * Forums and/or websites that
distribute or link to warez/pirated/illegal content * Bank Debentures/Bank Debenture
Trading Programs * Mailer Pro * Others as software is developed in
similiar nature to those above BeOnlineToday services, including all
related equipment, networks and network devices are provided
only for authorized customer use. BeOnlineToday systems may
be monitored for all lawful purposes, including to ensure
that use is authorized, for management of the system, to
facilitate protection against unauthorized access, and to
verify security procedures, survivability, and operational
security. During monitoring, information may be examined,
recorded, copied and used for authorized purposes. Use of
BeOnlineToday system(s) constitutes consent to monitoring
for these purposes. Any account found connecting to a third
party network or system without authorization from the third
party is subject to suspension/cancellation. Access to
networks or systems outside of your direct control must be
with expressed written consent from the third party.
BeOnlineToday may, at its discretion, request and require
documentation to prove access to a third party network or
system is authorized. We reserve the right to refuse service
to anyone. Any material that, in our judgment, is obscene,
threatening, illegal, or violates our terms of service in
any manner may be removed from our servers (or otherwise
disabled), with or without notice. Failure to respond to email from our
abuse department within 48 hours may result in the
suspension or termination of your services. All abuse issues
must be dealt with via trouble ticket/email and will have a
response within 48 hours. If in doubt regarding the acceptability
of your site or service, please contact us at
abuse@beonlinetoday.com and we will be happy to assist you. Any site found to host child
pornography or linking to child pornography will be
suspended immediately without notice. Direct customers: Your services will be
terminated with or without notice. Violations will be reported to the
appropriate law enforcement agency. It is your responsibility to ensure
that scripts/programs installed under your account are
secure and permissions of directories are set properly,
regardless of installation method. When at all possible, set
permissions on most directories to 755 or as restrictive as
possible. Users are ultimately responsible for all actions
taken under their account. This includes the compromise of
credentials such as user name and password. It is required
that you use a secure password. If a weak password is used,
your account may be suspended until you agree to use a more
secure password. Audits may be done to prevent weak
passwords from being used. If an audit is performed, and
your password is found to be weak, we will notify you and
allow time for you to change/update your password. 3.) Zero Tolerance Spam Policy We take a zero tolerance stance against
sending of unsolicited e-mail, bulk emailing, and spam.
"Safe lists" and purchased lists will be treated as spam.
Any user who sends out spam will have their account
terminated with or without notice. Sites advertised via SPAM
(Spamvertised) may not be hosted on our servers. This
provision includes, but is not limited to SPAM sent via fax,
email, instant messaging, or usenet/newsgroups. No
organization or entity listed in the ROKSO may be hosted on
our servers. Any account which results in our IP space being
blacklisted will be immediately suspended and/or terminated. BeOnlineToday reserves the right to
require changes or disable as necessary any web site,
account, database, or other component that does not comply
with its established policies, or to make any such
modifications in an emergency at its sole discretion. BeOnlineToday reserves the right to
charge the holder of the account used to send any
unsolicited e-mail a clean up fee or any charges incurred
for blacklist removal. This cost of the clean up fee is
entirely at the discretion of BeOnlineToday. 4.) Payment Information You agree to supply appropriate payment
for the services received from BeOnlineToday, in advance of
the time period during which such services are provided. As
a client of BeOnlineToday, it is your responsibility to
ensure that your payment information is up to date, and that
all invoices are paid on time. BeOnlineToday provides a
minimum10 day grace period from the time the invoice is
generated and when it must be paid. Any invoice that is
outstanding for 10 days and not paid will result in a $10
late fee and/or an account suspension until account balance
has been paid in full. The $10 late fee is applied in
addition to whatever else is owed to BeOnlineToday for
services rendered. Access to the account will not be
restored until payment has been received. It is the customers responsibility to
notify our sales team via email at sales@beonlinetoday.com
after paying for a domain renewal and to ensure the email is
received and acted upon. Domain renewal notices and invoices
are provided as a courtesy reminder and BeOnlineToday cannot
be held responsible for failure to renew a domain or failure
to notify a customer about a domains renewal. Invoices that have been paid more than
once with multiple Paypal Subscriptions can only be added as
credit towards the account and cannot be refunded via
Paypal. If you require assistance, please contact
sales@beonlinetoday.com BeOnlineToday reserves the right to
change the monthly payment amount and any other charges at
anytime. 5.) Backups and Data Loss Your use of this service is at your
sole risk. BeOnlineToday is not responsible for files and/or
data residing on your account. You agree to take full
responsibility for files and data transferred and to
maintain all appropriate backup of files and data stored on
BeOnlineToday servers. 6.) Cancellations and Refunds BeOnlineToday reserves the right to
cancel, suspend, or otherwise restrict access to the account
at any time with or without notice. Any abuse of our staff in any medium or
format will result in the suspension or termination of your
services. Customers may cancel at any time via a
cancellation notice email to sales@beonlinetoday.com The following methods of payments are
non-refundable, and refunds will be posted as credit to the
hosting account: * Checks * Money orders There are no refunds on dedicated
servers, administrative fees, install fees for custom
software, or domain name purchases. Refund requests for
shared accounts will be refunded on a prorated basis of any
unused time. Violations of the Terms of Service will
waive the refund policy. 7. Resource Usage User may not: a) Use 25% or more of system resources
for longer then 90 seconds. There are numerous activities
that could cause such problems; these include: CGI scripts,
FTP, PHP, HTTP, etc. b) Run stand-alone, unattended
server-side processes at any point in time on the server.
This includes any and all daemons, such as IRCD. c) Run any type of web spider or
indexer (including Google Cash / AdSpy) on shared servers. d) Run any software that interfaces
with an IRC (Internet Relay Chat) network. e) Run any bit torrent application,
tracker, or client. You may link to legal torrents off-site,
but may not host or store them on our shared servers. f) Participate in any
file-sharing/peer-to-peer activities g) Run any gaming servers such as
counter-strike, half-life, battlefield1942, etc h) Run cron entries with intervals of
less than 15 minutes. i) When using PHP include functions for
including a local file, include the local file rather than
the URL. Instead of
include("http://yourdomain.com/include.php") use
include("include.php") 7b.) INODES The use of more than 250,000 inodes on
any shared account may potentially result in a warning
first, and if no action is taken future suspension. Accounts
found to be exceeding the 100,000 inode limit will
automatically be removed from our backup system to avoid
over-usage. Every file (a webpage, image file, email, etc)
on your account uses up 1 inode. Sites that slightly exceed our inode
limits are unlikely to be suspended; however, accounts that
constantly create and delete large numbers of files on a
regular basis, have hundreds of thousands of files, or cause
file system damage may be flagged for review and/or
suspension. The primary cause of excessive inodes seems to
be due to users leaving their catchall address enabled, but
never checking their primary account mailbox. Over time,
tens of thousands of messages (or more) build up, eventually
pushing the account past our inode limit. To disable your
default mailbox, login to cPanel and choose "Mail", then
"Default Address", "Set Default Address", and then type in:
:fail: No such user here. 8.) Bandwidth Usage You are allocated a monthly bandwidth
allowance. This allowance varies depending on the hosting
package you purchase. Should your account pass the allocated
amount we reserve the right to suspend the account until the
start of the next allocation, suspend the account until more
bandwidth is purchased at an additional fee, suspend the
account until you upgrade to a higher level of package,
terminate the account and/or charge you an additional fee
for the overages. Unused transfer in one month cannot be
carried over to the next month. 9.) BeOnlineToday will not activate new
orders or activate new packages for customers who have an
outstanding balance with BeOnlineToday. For a new order to
be setup or a new package to be activated, you must have a
balance of $0.00, unless otherwise stated by BeOnlineToday
in writing 10.) Shared / Semi-dedicated Servers Shared accounts may not resell web
hosting to other people. Semi-dedicated servers are not
backed up. You must maintain your own backups. 11.) Dedicated Servers BeOnlineToday reserves the right to
reset the password on a dedicated server if the password on
file is not current so that we may do security audits as
required by our datacenter. It is the responsibility of the
client to ensure that there is a valid email address and
current root password on file for their dedicated server on
file to prevent downtime from forced password resets.
BeOnlineToday reserves the right to audit servers as needed
and to perform administrative actions at the request of our
datacenter. Dedicated servers are NOT backed up by us and it
is the responsibility of the client to maintain backups or
have a solution for this. You may purchase an additional
hard drive and maintain backups to it as the most simple
solution. Please contact sales@beonlinetoday.com if you wish
to obtain a secondary hard drive. It is your responsibility
to maintain backups. 12.) Price Change We reserve the right to change prices
listed on beonlinetoday.com, and the right to increase the
amount of resources given to plans at any time. 13.) Promotions Discounts and promotion codes are
reserved for first-time accounts *or first-time customers*
only and may not be used towards the purchase of a domain
registration unless otherwise specified. If you have signed
up using a particular domain, you may not resign up for that
domain using another promotion at a later date. Any account
found in violation of these policies will be reviewed by our
sales department and the appropriate invoices will be added
to the account. Promotion abuse will not be tolerated and
may result in the suspension or termination of the account. 14.) Indemnification Customer agrees that it shall defend,
indemnify, save and hold BeOnlineToday harmless from any and
all demands, liabilities, losses, costs and claims,
including reasonable attorneys fees asserted against
BeOnlineToday, its agents, its customers, officers and
employees, that may arise or result from any service
provided or performed or agreed to be performed or any
product sold by customer, its agents, employees or assigns.
Customer agrees to defend, indemnify and hold harmless
BeOnlineToday against liabilities arising out of; (1) any
injury to person or property caused by any products sold or
otherwise distributed in connection with BeOnlineToday; (2)
any material supplied by customer infringing or allegedly
infringing on the proprietary rights of a third party; (3)
copyright infringement and (4) any defective products sold
to customers from BeOnlineToday's server. 15.) Arbitration By using any
BeOnlineToday services, you agree to submit to binding
arbitration. If any disputes or claims arise against
BeOnlineToday or its subsidiaries, such disputes will be
handled by an arbitrator of BeOnlineToday's choice. An
arbitrator from the American Arbitration Association or the
National Arbitration Forum will be selected in the state of
Texas. Arbitrators shall be attorneys or retired judges and
shall be selected pursuant to the applicable rules. All
decisions rendered by the arbitrator will be binding and
final. The arbitrators award is final and binding on all
parties. The Federal Arbitration Act, and not any state
arbitration law, governs all arbitration under this
Arbitration Clause. You are also responsible for any and all
costs related to such arbitration. 16.) Disclaimer BeOnlineToday shall not be responsible
for any damages your business may suffer. BeOnlineToday
makes no warranties of any kind, expressed or implied for
services we provide. BeOnlineToday disclaims any warranty or
merchantability or fitness for a particular purpose. This
includes loss of data resulting from delays, no deliveries,
wrong delivery, and any and all service interruptions caused
by BeOnlineToday and its employees and 3rd parties or by events of which we
have no control. 17.) Disclosure to law enforcement BeOnlineToday may disclose any
subscriber information to law enforcement agencies without
further consent or notification to the subscriber upon
lawful request from such agencies. We will cooperate fully
with law enforcement agencies. 18.) Changes to the TOS BeOnlineToday reserves the right to
revise its policies at any time without notice. |
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